Frequently Asked Questions

Have questions? Want a quick help, go through the FAQ first.

What is Postam?

Postam is a social platform where people share content, build communities, and earn rewards for meaningful engagement. Whether you’re posting text, photos, videos, or going live, Postam gives creators new ways to grow and get rewarded.

You earn points when your content receives genuine engagement from other users. This may include likes, comments, shares, saves, video views, livestream gifts, and participation in platform activities.

Points are Postam’s reward currency. As you engage with the community and create content that people enjoy, you can accumulate points which may be converted into cash based on Postam’s reward policies.

Yes. Eligible users can convert earned points into wallet balance and withdraw funds directly to their bank account once they meet the minimum withdrawal requirements.

Yes. To protect the community and prevent fraud, users must complete identity verification (KYC) before they can access withdrawals and certain monetization features.

Verified users have completed identity verification and can access monetization features.

Premium users subscribe to unlock additional benefits such as enhanced profile features, analytics, visibility tools, and future premium creator perks.

Yes. Creating an account, posting content, engaging with the community, and earning rewards are free.

Your feed is personalized based on your interests, engagement history, trending content, and activity from creators and communities you interact with most.

Yes. Businesses can run targeted advertising campaigns, promote content, collaborate with creators, and launch branded challenges through Postam Ads.

Yes. We use industry-standard security measures to help protect user accounts, personal information, and financial transactions.

Because your content deserves more than views. Postam combines community, creativity, and earning opportunities in one platform; giving creators, students, professionals, businesses, and everyday users a place to connect and grow.

Still have
questions?

Contact us at support@getpostam.com or use our live chat feature in the app. We’re here to help!